Hearts & Minds

Guest editing: connecting leaders with readers

DEI. Now for the backlash against the backlash

Lessons from the Vatican on handling the most sensitive topic of all

How to handle the customer complaint that reacges the CEO’s inbox

Leaving Lousville for Texas a tough sell for KFC

A little light cv embellishment? Don’t go there

Use comms nous to avoid ad missteps

Hard lessons from Paris's AI Anticlimax

How to speak to audiences at once

Through the looking glass. The optics of Musk & Son in the Oval Office

Dealing with a bite from Adland’s watchdog

AI’s fallability is a concern but won’t slow its march