
Hearts & Minds
Welcome to Hearts & Minds, a daily blog and topical take on corporate reputation from Sodali & Co's UK Strategic Communications team. Everyday, leading journalist Chris Blackhurst shares a unique corporate communications perspective on recent news.
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Hearts & Minds: How to turn dry data into headline gold
The RAC nailed media strategy by branding airport drop-off charges as ‘kiss and fly’ fees -turning a dry data story into headline gold. It’s a masterclass in cutting through noise with sharp, memorable language.
18 July 2025
Read more chevron_rightHearts & Minds: Backtrack on green claims clarity presents a new challenge for comms
The UK has abandoned plans for a green investment taxonomy, complicating sustainability claims for companies and investors. This shift increases reliance on international frameworks and heightens the need for credible, well-evidenced sustainability narratives.
17 July 2025
Read more chevron_rightHearts & Minds: Working people fiasco shows why we should be wary of casual labels
Labour’s vague use of “working people” has sparked confusion and mockery, as ministers offer conflicting definitions. What began as a campaign message now feels like a branding blunder, exposing the risks of letting internal marketing jargon go public.
16 July 2025
Read more chevron_rightHearts & Minds: Don't dash. The cautionary tale of Labour's digital dashboard
Keir Starmer’s promised government dashboard—meant to showcase policy progress and boost trust—has missed its launch and stalled. What began as a bold transparency tool now risks becoming a PR blunder, exposing the dangers of over-promising in a complex system.
15 July 2025
Read more chevron_rightHearts & Minds: Can AI learn to avoid a dotcom crash?
AI hype mirrors the late-’90s dotcom frenzy: wild valuations, bold promises, few profits. History warns most will fail, a few will soar. Don’t get swept up—keep your head. Tech advances, but speculative exuberance and risk remain eerily familiar.
14 July 2025
Read more chevron_rightHearts & Minds: Tall tales and true stories. What we can learn from the Salt Path saga
Raynor Winn’s bestselling memoir, The Salt Path, faces scrutiny after The Observer alleges fabrications about her identity, finances, and husband’s illness. Winn’s delayed, personal response fails to quell doubts, while her publisher distances itself and her reputation unravels.
11 July 2025
Read more chevron_rightHearts & Minds: Striking doctors are wearing the public’s patience – and Wes Streeting knows it
Junior doctors are set to strike after failed pay talks with the UK government, risking NHS disruption. This dispute will be fought in the court of public opinion, where support is waning, with 48% now opposed. The standoff tests political resolve as both sides vie for the nation’s sympathy.
10 July 2025
Read more chevron_rightHearts & MInds: Rishi, Goldman, and the question of privilege and proximity to power
Rishi Sunak joins Goldman Sachs as a senior adviser, with his pay going to charity and restrictions on lobbying. The move revives debate over ex-politicians entering finance, raising questions about privilege, influence, and the blurred lines between public and private interests.
09 July 2025
Read more chevron_rightHearts & Minds: Caught in the Crossfire - the role of Comms in Boardroom tensions
Nearly half of CEO successions in Europe and the Middle East are unplanned as boardroom tensions rise and CEOs feel unsupported. With relationships fraying, comms teams must skillfully manage crises and prevent damaging splits before it’s too late.
08 July 2025
Read more chevron_rightHearts & Minds: UK companies must relearn the art of storytelling
With UK IPOs at a 30-year low due to lower valuations, companies must now focus on growing revenues and showcasing their strengths to stand out in a slower market. Engaging stories and unique aspects of operations are key to capturing media attention.
07 July 2025
Read more chevron_rightHearts & Minds: Workplace tension - it’s not all Champagne Supernova
Splits are everywhere—from Reeves’ rumored clash with the PM to the Oasis reunion’s uncertain harmony. In business and media, egos spark drama, but success often means managing friction, not erasing it. As Liam Gallagher says: roll with it.
04 July 2025
Read more chevron_rightHearts & Minds: Leaking Justice?
Nearly 40% of UK takeovers were leaked before official announcements, raising concerns about market integrity. While leaks can generate interest, they risk backlash from unchosen journalists and increased scrutiny from authorities.
03 July 2025
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