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Hearts & Minds

Welcome to Hearts & Minds, a daily blog and topical take on corporate reputation from Sodali & Co's UK Strategic Communications team. Everyday, leading journalist Chris Blackhurst shares a unique corporate communications perspective on recent news.

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Hearts & Minds: Tall tales and true stories. What we can learn from the Salt Path saga

Raynor Winn’s bestselling memoir, The Salt Path, faces scrutiny after The Observer alleges fabrications about her identity, finances, and husband’s illness. Winn’s delayed, personal response fails to quell doubts, while her publisher distances itself and her reputation unravels.

Hearts & Minds: Striking doctors are wearing the public’s patience – and Wes Streeting knows it

Junior doctors are set to strike after failed pay talks with the UK government, risking NHS disruption. This dispute will be fought in the court of public opinion, where support is waning, with 48% now opposed. The standoff tests political resolve as both sides vie for the nation’s sympathy. 

Hearts & MInds: Rishi, Goldman, and the question of privilege and proximity to power

Rishi Sunak joins Goldman Sachs as a senior adviser, with his pay going to charity and restrictions on lobbying. The move revives debate over ex-politicians entering finance, raising questions about privilege, influence, and the blurred lines between public and private interests.

Hearts & Minds: Caught in the Crossfire - the role of Comms in Boardroom tensions

Nearly half of CEO successions in Europe and the Middle East are unplanned as boardroom tensions rise and CEOs feel unsupported. With relationships fraying, comms teams must skillfully manage crises and prevent damaging splits before it’s too late. 

Hearts & Minds: UK companies must relearn the art of storytelling

With UK IPOs at a 30-year low due to lower valuations, companies must now focus on growing revenues and showcasing their strengths to stand out in a slower market. Engaging stories and unique aspects of operations are key to capturing media attention.

Hearts & Minds: Workplace tension - it’s not all Champagne Supernova

Splits are everywhere—from Reeves’ rumored clash with the PM to the Oasis reunion’s uncertain harmony. In business and media, egos spark drama, but success often means managing friction, not erasing it. As Liam Gallagher says: roll with it.

Hearts & Minds: Leaking Justice?

Nearly 40% of UK takeovers were leaked before official announcements, raising concerns about market integrity. While leaks can generate interest, they risk backlash from unchosen journalists and increased scrutiny from authorities.

Hearts & Minds: Fifty Shades of Green

Investment industry leaders increasingly regret their ESG push, citing legal risks and marketing overreach. Opinions vary, with some advocating for authenticity and clear messaging, while others criticize "greenhushing" and emphasize the need for careful communication and stakeholder trust.

Hearts & Minds: It's time to rewrite AI's job description

Entry-level job vacancies have dropped by nearly a third since ChatGPT's launch, with AI's impact on the job market sparking protests and debate. Advocates like Sir Demis Hassabis emphasize AI's potential for societal benefits over job displacement.

Hearts & Minds: The ice cream didn’t help: what comms pros can learn from the Venice wedding blowback

Jeff Bezos' wedding in Venice faced protests despite donations and heightened security. The event, scaled back and heavily guarded, drew criticism for its extravagance amid Venice's over-tourism and climate issues. PR strategies can mitigate such potential disasters.

Hearts & Minds: As search declines and chat rises, media relations finds new relevance

AI's growing role in marketing is undeniable, but traditional media relations remain crucial. As AI measures ad effectiveness, brands must ensure positive content for chatbots to find, highlighting the enduring importance of public relations.

Hearts & Minds: Kantar’s moment of Ozempic inspiration

To grab media attention, think like a journalist: highlight the most compelling detail quickly. Kantar did this by linking a small dip in grocery sales to the hot topic of weight-loss drugs, creating a headline that resonated widely.

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