
Hearts & Minds
Welcome to Hearts & Minds, a daily blog and topical take on corporate reputation from Sodali & Co's UK Strategic Communications team. Everyday, leading journalist Chris Blackhurst shares a unique corporate communications perspective on recent news.
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Hearts & Minds: Will media deals with AI giants change the reputation management landscape?
The UK’s proposed legislation on AI copyright is stuck between the Commons and Lords, with debates on protecting original content creators. Media outlets are divided on licensing agreements with AI developers, impacting how AI engines access and use copyrighted material.
03 June 2025
Read more chevron_rightHearts & Minds: Coke and salty fries – the miracle cure for a media migraine
Media often presents contradictory health advice, reflecting our desire to justify indulgences. The latest example is a BBC report on TikTok claims that Coke and fries cure migraines, highlighting our quest for validation and the influence of social media.
02 June 2025
Read more chevron_rightHearts & Minds: Does your job title draw derision?
The Times critiques inflated job titles like "group chief people officer," highlighting their potential for ridicule and self-importance, despite their common use in corporate settings to humanize roles traditionally known as "human resources."
30 May 2025
Read more chevron_rightHearts & Minds: How jet setting climate leaders should handle the flak
Prince Harry faces criticism for flying to China to speak on climate change, highlighting the broader issue of public figures not practicing what they preach. Despite the backlash, such actions are often seen as necessary for their roles.
29 May 2025
Read more chevron_rightHearts & Minds: Lessons from the incredible shrinking TED Talk
Novelist Elif Shafak's TED talk was cut from 18 to 13 minutes to avoid audience fatigue. In today's digital age, attention spans are shrinking, making concise communication crucial. Less is more; keep messages brief, impactful, and engaging.
28 May 2025
Read more chevron_rightHearts & Minds: You turn if you want to, I’m just negotiating
Two leaders, Trump and Starmer, exhibit contrasting communication styles: Trump is direct and confident, while Starmer is cautious and detailed. Both approaches have their strengths and weaknesses, reflecting their distinct methodologies and public personas.
27 May 2025
Read more chevron_rightHearts & Minds: The lighthearted quip that ended a career
Japan's farm minister resigned after joking about the cost-of-living crisis, highlighting the risks of making light of serious issues. His fall mirrors the infamous "Ratner" incident, where a joke about product quality led to a retail giant's downfall.
23 May 2025
Read more chevron_rightHearts & Minds: UnHerd becomes UnSeen as stealth banning comes out of the shadows
Paul Marshall, owner of GB News, warns of tech platforms' "shadow banning" content, citing an UnHerd interview with Lord Sumption during COVID-19 as an example. He highlights the issue of online censorship and the lack of transparency in platform regulations.
22 May 2025
Read more chevron_rightHearts & Minds: Gaffes happen. It’s what happens next that matters
Even the best-prepared can misspeak, leading to viral moments. Quick correction and humor can mitigate the impact, as seen with Biden's "President Putin" gaffe. Context and decisive action are crucial to managing such situations effectively.
21 May 2025
Read more chevron_rightHearts & Minds: Learning the lessons of Lineker’s last post
Gary Lineker's departure from the BBC follows a controversial social media post about Israel and Gaza. Despite previous warnings, his actions breached BBC's impartiality rules, leading to his exit as the highest-paid presenter.
20 May 2025
Read more chevron_rightHearts & Minds: A wealth of data. How to engage with The Sunday Times Rich List
The Sunday Times Rich List sparks annual debate and emotions over wealth estimates, inclusion criteria, and transparency. Compiled by Robert Watts, it ranks individuals based on visible assets, alongside the Giving List for top philanthropists.
19 May 2025
Read more chevron_rightHearts & Minds: The age of Omaha: Buffett shows how to step down with grace
Warren Buffett retires at 94, acknowledging his fading faculties, while a new book exposes President Biden's decline and the disastrous consequences of his decision to run again, highlighting stark contrasts in managing aging and health.
16 May 2025
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