
Hearts & Minds
Welcome to Hearts & Minds, a daily blog and topical take on corporate reputation from Sodali & Co's UK Strategic Communications team. Everyday, leading journalist Chris Blackhurst shares a unique corporate communications perspective on recent news.
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Hearts & Minds: Purpose vs Parent: the Ben & Jerry’s lesson
Ben & Jerry’s co-founder Jerry Greenfield exits after 25 years, citing lost ideals under Unilever’s ownership—highlighting the tension between brand activism and corporate control in a familiar tale of purpose-driven companies navigating big business.
18 September 2025
Read more chevron_rightHearts & Minds: When the world refuses to pause
State visits and corporate launches may be meticulously planned, but real-world events don’t wait—business comms must learn to pivot like politics, fast and unscripted.
17 September 2025
Read more chevron_rightHearts & Minds: Charlie Kirk and the end of the shared public square
Charlie Kirk’s death revealed a generational divide in political awareness—while teens saw him as a cultural fixture, many adults barely knew him. It’s a wake-up call: communication must adapt to fragmented, algorithm-driven audiences.
15 September 2025
Read more chevron_rightHearts & Minds: The moment it’s over. The narrative twists that end careers
From Rayner to Mandelson, public figures often teeter on the edge—until one damning detail seals their fate. In crisis comms, survival hinges on control; the smallest slip can trigger a swift and irreversible downfall.
12 September 2025
Read more chevron_rightHearts & Minds: Rehearsed and relentless. Lessons from the latest apple launch
Apple doesn’t just unveil products—it stages perfection. From sleek visuals to scripted awe, the iPhone 17 launch was pure theatre, proving once again that no one choreographs tech desire quite like Cupertino.
11 September 2025
Read more chevron_rightHearts & Minds: The empire of the son: Murdoch’s next act
The Murdoch saga echoes Succession: Lachlan takes control, siblings rebel, and legacy media faces digital disruption. As dynasties shift and heirs clash, the future of Fox, News Corp, and global media empires hangs in the balance.
10 September 2025
Read more chevron_rightHearts & Minds: What if CEOs were treated like cabinet ministers?
In politics, visibility is instant and unforgiving—new ministers must speak with confidence from day one, a pressure business leaders rarely face but could learn from.
09 September 2025
Read more chevron_rightHearts & Minds: Three houses, double standards, and a singularly british scandal
Angela Rayner’s fall shows how hypocrisy, slow response, and poor messaging can turn a political stumble into a full-blown reputational crisis.
05 September 2025
Read more chevron_rightHearts & Minds: Speech is free, but reputation is sacred
Free speech is a minefield—corporates must navigate noise, law, and public expectation with clarity, empathy, and restraint, knowing silence can speak louder than missteps.
04 September 2025
Read more chevron_rightHearts & Minds: How attention has become the new oil
With attention now rivaling capital, clarity is king—corporate comms must cut through screen fatigue with sharp, human messaging that lands instantly.
03 September 2025
Read more chevron_rightHearts & Minds: How to become the internet’s most hated man in under 10 seconds
One selfish grab, caught on camera, turned a CEO into a viral villain—proof that in the digital age, reputation hinges on speed, sincerity, and showing humanity.
02 September 2025
Read more chevron_rightHearts & Minds: What banks can do about the windfall tax
Banks face a windfall tax threat, but public apathy reveals a deeper issue: they’re still seen as villains, failing to connect, empathize, or tell their value story.
01 September 2025
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